If you still have trouble, the best way to avoid this problem and still keep your password secure is to use SFTP instead of normal FTP in FileZilla. If this happens, it’s usually caused by either an outdated version of FileZilla, or because the firewall or router on your computer has trouble with TLS (a form of encryption) for FTP connections.įirst of all, make sure you’re using the latest version of FileZilla (or try another free FTP program like Cyberduck).Īlso try enabling or disabling passive mode (that is, try switching it to the opposite of whatever it’s set to to start with). The TLS connection was non-properly terminated We occasionally hear reports of the FileZilla FTP program getting stuck with a message saying “initializing TLS”, or getting errors soon after connecting, like this:Įrror: Connection timed out after 20 seconds of inactivityĮrror: Failed to retrieve directory listing To see a more detailed answer customized for you, type your domain name here:
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